Shipping Information
All orders are shipped out within 4 business days. Shipments are sent using UPS for domestic shipments and USPS Priority Mail for international.
Warranty Information
Lifetime telephone and video support comes with all purchases and all of our labelers are warrantied for a period of 1 year from the date of purchase for parts and labor.
Return Information
If you're not happy with your purchase, you can return it for a refund of the original purchase price provided the machine is in its original condition. Returns after 30 days are subject to approval and a 20% restocking fee.
Returns after 60 days are not accepted.
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It contains the instructional videos you’ll need to get set up and running. You will also be receiving an email with links to the instructional videos once your order has shipped.
We ship using UPS Ground for domestic shipments, and USPS Priority Mail International for overseas shipments. Both methods will require a signature for receipt of your order.
Feel free to call or email with any comments, questions or concerns!